Freestead Process Technology

Technical Support and GMP Service Contract Agreements

With so much at stake in the high-value world of Pharmaceutical and Biotechnology, few things are more important than the regular equipment servicing that will ensure reliable, profitable production continuity, minimum unplanned downtime and compliance with the requirements of ever more demanding regulatory authorities.

Regular maintenance - much more than just ‘routine servicing’

Naturally, when you appoint Freestead to handle your regular maintenance contract, you are getting much more than just ‘routine servicing’. As proven leaders in Pharmaceutical and Biotech equipment servicing, Freestead gives you the priceless reassurance that comes from taking out a Technical Support and GMP service contract agreement:

  • 24 hour on call duty engineers to provide one-to-one confidential technical advice and support
  • Ability to commit engineers to site within 24 hours if required.
  • Commitment, reliability and complete accessibility at all times - In short we will go that extra mile for our customers.
  • Preventative maintenance - pre-empting possible problems before they arise.
  • Partnership approach to your production equipment and related issues.
  • Preventive maintenance contracts using certified and traceable original equipment Spares - you can be sure we’ll maintain your system’s reliability.
  • Access to highly experienced specialists who really understand the challenges you face.
  • Peace of mind - we understand your equipment (and its interaction with other plant) as well as you do.
  • Cradle-to-grave documentation - accurate records whenever you need them.
  • Comprehensive, up-to-date technical files on all the equipment we service.
  • GMP procedures and systems that often exceed minimum industry requirements.

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GMP Servicing and Technical Support for the Pharmaceutical and Biotechnology industries

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