Freestead Process Technology

Quality Assurance

Just as your customers trust you for their Pharmaceutical or Biotechnology needs, so you can be sure you will be in safe hands when you entrust your Pharmaceutical or Biotechnology equipment servicing to Freestead.

There’s ‘servicing’ and then there’s ‘Freestead servicing’ allied to solid Quality Assurance with a deep understanding of your plant and your requirements. When we work together as process technology servicing partners, you will enjoy the reassurance that comes from years of long, cost-effective relationships with the world’s leading Pharmaceutical and Biotechnology manufacturers.

So, what makes our Quality Assurance different and how will you benefit?

Firstly, we always want to understand the whole system - not just the part played by the equipment you entrust to us for service or maintenance. Because we do this, you know that we fully understand the implications of every action we take or recommend - not just for a single piece of equipment but for upstream and downstream plant too.

Naturally, because we work to GMP guidelines, you know that all work will be carried out to meet the strictest requirements. Freestead actually exceeds minimum industry requirements producing Site specific service procedures, pre-works and post works testing, full traceability of all materials used, fully trained engineers.

Our commitment to Quality Assurance
 

We always work to detailed site-specific quality assurance guidelines and for your added peace of mind, we actually have more procedures in place, in more detail, than many other Companies offering this type of service.

Highly trained engineers - for maximum reassurance
Commitment to Quality Assurance and traceability
24-hour on-call duty engineers - provide confidential technical advice when you need it
True 24/7/365 availability - peace of mind anytime, not just weekdays from 9-5
Proven willingness to go the proverbial ‘extra mile’ for our customers
Engineers are part of a stable, low-turnover Freestead team - we’ll build a proper long-term relationship

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GMP Servicing and Technical Support for the Pharmaceutical and Biotechnology industries

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© Freestead Process Technology Limited 2015. All rights reserved.   Unit 1, Havyatt Business Park, Havyatt Road, Wrington, North Somerset, BS40 5PY

Telephone +44 (0) 1934 862 561   Facsimile +44 (0) 1934 863 554   E-mail service@freestead.co.uk   www.freestead.co.uk